Shipping information

All of my sales are made through my Etsy store.

Each of my pieces are sent in a kraft cotton filled box ( except sale items ) and include a care card. 

My shipping days are Monday to Friday and the order processing time is 1 - 3 business days from the day I receive your order. 

Most orders will ship within 1 day but sometimes it can take up to the 3 day period. 
If you need your order in a hurry please do let me know and I will be happy to send your order to you asap using the shipping method you chose at checkout.

Shipping upgrades are available and you can find them in the drop down box at checkout. 

International buyers:

IF ORDERING FROM OUTSIDE OF THE USA PLEASE BE AWARE THAT THERE MAY BE IMPORT CHARGES OR OTHER FEES.

This unfortunately is out of my hands as the buyer is the responsible party when importing goods into their country and in doing so agrees to paying these charges to their country if they should occur. 
Please check your country's policies for rates. 

Important information for UK buyers:

Etsy DOES NOT COLLECT VAT, Import Duty or other delivery charges for packages being shipped from the US into the UK.

Royal Mail will collect the following charges from you when you receive your package:
Royal Mail International Handling Fee of £8 and VAT for packages valued over £15 
Import Duty for packages valued over £135. 
Additional fees may be charged.

Royal Mail provides several options for payment and they will inform you of the options available and the amounts payable when they contact you. A postcard or letter is usually delivered to your address, detailing the amount due and the options available for payment. Once payment has been made, the package may be collected from the post office or if you have paid online/by phone you can arrange for it to be delivered.

Details of the charges, including the Royal Mail or Parcelforce Worldwide handling fee, will be shown separately on a label affixed to the package.

All of my creations are handmade in my studio and incorporate high quality natural stones and materials, most of which are hand picked by myself to make sure I find the best and most beautiful materials for my customers. 


Disclaimers

Properties of Gemstones -  All statements made on this page are based on my own very personal views and opinions concerning crystal gemstones and their properties. My observations and the conclusions I have come to may vary from your own. None of what I state here is intended to replace conventional medicine. Always seek the advice of a qualified, registered and certified medical professional.

Choking Hazard -
All of my pieces are hand crafted using small components and are not suitable for children.
Please take care and keep out of reach of children and pets.